Alexander House is a beautiful boutique hotel located in the Sussex countryside. Its grounds spread out for 120 acres and there is a luxurious atmosphere to the place from the second you go up the driveway.
I have only used the spa at Alexander House, but from my experience there I can imagine that staying in the hotel would be a fantastic experience. The staff are so friendly and made us feel very welcome there.
The spa reception area was extremely tranquil and set the relaxed tone for the rest of the day. We had a cup of tea and some flapjack while we chose what we would like for lunch and collected our robes. On this floor there are also some treatment rooms and a relaxation room.
Downstairs (there was a lift) is the main spa area. The changing rooms were very spacious and there was a disabled loo and also a disabled shower. Both were extremely functional and in keeping with the decor; they didn’t look clinical in the slightest.
There were no steps to get to the main spa area, which made things nice and simple for me. This main room was absolutely spectacular! The dim lighting made all the pools look so inviting and it was nice and warm in there without being too stuffy.
Our day package included a two-course lunch. We had a choice of around 6 starters and main courses, and all four of us chose differently. We all thoroughly enjoyed our meals and the presentation was fantastic. The waiting staff were very attentive and cheerful and the whole atmosphere in the brasserie was very relaxed (we were all in robes and slippers!)
We were hoping that after lunch we would be able to make use of the outdoor hot tub, but unfortunately it started pouring with rain, and continued throughout the afternoon. On a sunny day it would be great fun, although possibly quite difficult for me to get in and out of.
Overall I was extremely impressed with the Utopia Spa at Alexander House. Everything was accessible and no additional ramps or hopping up steps were necessary throughout the day. All of the accessible features (such as the disabled loo and shower) were in keeping with the rest of the place, so I didn’t feel like I was requiring any ‘special treatment’, I just felt I was like everyone else.
The hotel and grounds are beautiful, the food is delicious, the spa facilities are luxurious, and the staff are so friendly; I can definitely see why this is a five star hotel, and why it gets so many rave reviews.